How long does delivery take?

We currently offer worldwide shipping. Once your order is placed, it is processed and shipped from our warehouse. You will receive a shipping confirmation email with a tracking number as soon as your order is on its way.

How can I track my order?

After your order has been shipped, you will receive a confirmation email containing your unique tracking number and a link to track your package. You can use this to check the real-time status and location of your shipment.

What are the shipping costs?

Shipping costs are calculated at checkout based on your delivery address and the selected shipping method. We occasionally offer free shipping promotions, so keep an eye on our website for any special offers.

Do you ship to multiple addresses?

Currently, we can only ship to one address per order. If you wish to send items to different addresses, please place separate orders for each shipping destination.

What happens if I am not available to receive my delivery?

If you are not available at the time of delivery, the carrier will typically leave a notice with instructions on how to collect your package from a local pick-up point or how to schedule a redelivery. Please refer to the information provided by the shipping carrier in your tracking details.

My tracking information hasn’t updated in a while. What should I do?

Occasionally, there can be a delay in tracking updates from the carrier’s system. Please allow 1-2 business days for the information to refresh. If the tracking remains unchanged for an extended period, please contact our customer support team for assistance, and we will investigate the status of your shipment.

Have you shipped my order yet?

As soon as your order leaves our warehouse, you will receive a shipping confirmation email. During high-volume sale periods, there might be a slight processing delay. You can also check your order status by logging into your account on our website.

Can I change my delivery address after placing an order?

We can only ship to the address provided at the time of order. Once an order is placed, we are unable to modify the shipping address as the system quickly processes it for fulfillment. Please ensure your delivery address is correct before completing your purchase.