Orders & Shipping

What is your shipping policy?
We are thrilled to offer complimentary standard shipping on all orders. Your order will be processed and dispatched within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order is on its way.

Do you ship internationally?
Yes, we do! We are excited to ship our collections to a wide range of international destinations. Shipping times and any potential customs fees may vary depending on the destination country.

What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you may return unworn, unwashed items with original tags attached within 30 days of delivery for a full refund to your original payment method. Sale items are eligible for store credit only.

How can I track my order?
Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your package’s journey. You can also check the status of your order by logging into your account on our website.

The status of my order hasn’t updated. What should I do?
While shipping carriers typically update tracking information within 24 hours of receipt, sometimes there can be a short delay. If your tracking hasn’t updated after several business days, please contact our customer delight team for assistance.

Products & Size Guide

How do your items fit?
Our collections are designed with a comfortable and flattering fit in mind. We recommend reviewing our detailed size guide, available on each product page, to select the best size for you. The guide provides specific measurements for each style.

Are your products true to size?
The majority of our customers find our items to be true to size. We encourage you to consult the measurements on the specific product page for the most accurate fit. Don’t hesitate to reach out if you need any help deciding between sizes!

What are your clothes made from?
We are passionate about using high-quality, natural, and sustainable fabrics. You can expect to find materials like GOTS-certified organic cotton, linen, and Tencel™ in our collections. The specific fabric composition is listed on each product page.

Do you have a physical store?
Currently, we are an online-only boutique, allowing us to bring our beautifully crafted collections directly to you.

How should I care for my items?
To ensure the longevity of your garments, please follow the care instructions on the label. We generally recommend gentle machine washing in cold water or hand washing, and laying items flat to dry to maintain their shape and color.

My item has a minor flaw. What should I do?
We hold ourselves to a very high standard of quality. If you have received an item with any imperfection, please accept our sincerest apologies and contact our team immediately. We will gladly help you resolve the issue.

My item arrived damaged. What are my options?
We are so sorry to hear that. Please contact our customer delight team right away with your order number and photos of the damaged product and its packaging. We will quickly arrange for a replacement or refund.

Account & Website

How do I create an account?
You can create an account by clicking the “Account” icon. You will be prompted to enter your email address and create a password. Having an account allows you to track orders, save your details for faster checkout, and create a wish list.

I forgot my password. How can I reset it?
No problem! Simply click on the “Account” link and then select “Forgot your password?” You will receive an email with a link to reset your password securely.

How do I join your community?
We would love for you to be a part of our community! Join us by following our social media channels and signing up for our newsletter to receive exclusive updates, styling tips, and special offers.

The discount code isn’t working. Why?
Please double-check that the code has been entered correctly and that there are no extra spaces. Also, ensure that the code is still valid and that your cart meets the minimum spend or other specific terms of the promotion. If it still doesn’t work, please contact us.

Wholesale & Collaborations

Do you offer wholesale?
We are always open to exploring new partnerships. For all wholesale inquiries, please reach out to us directly through our designated contact form, and our dedicated team will get back to you.

I’d love to collaborate with you. How do I get in touch?
We love hearing from creative individuals and brands! Please send us a message with details about yourself and your collaboration idea, and our team will review your inquiry.