WHAT IS YOUR RETURN & EXCHANGE POLICY?
We want you to love your glamorouslydresses.com purchases! If you are not completely satisfied, you may return most full-price items within 30 days of delivery for a refund to your original payment method. Sale items can be returned within 30 days of delivery for store credit. All returns must be in their original, unworn, unwashed condition with all tags attached. For hygiene reasons, we cannot accept returns on face masks, bodysuits, swimwear, or earrings unless they are faulty.

HOW DO I MAKE A RETURN OR EXCHANGE?
All returns and exchanges are conveniently managed through our online portal. Please visit the Returns & Exchanges section on the glamorouslydresses.com website to initiate your request. You will need your order number and the email address used to place the order. Once your return is approved, you will receive a prepaid shipping label and instructions for mailing your item(s) back to us.

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Once we receive your returned package at our warehouse, please allow 7-10 business days for us to process your return. After processing, it may take additional time for your bank or card issuer to post the refund to your account. You will receive a confirmation email once your return has been processed. For returns for store credit, the credit will be issued to your glamorouslydresses.com account immediately upon processing.

I RECEIVED A DAMAGED OR INCORRECT ITEM. WHAT SHOULD I DO?
We are so sorry if your order arrived with a damaged or incorrect item! Please contact our Customer Care team immediately. Be sure to include your order number and photos of the damaged or incorrect item in your message. We will gladly send out a replacement for the correct item at no cost to you, or process a full refund if preferred.

WHICH ITEMS ARE FINAL SALE AND CANNOT BE RETURNED?
For the health and safety of all our customers, the following items are considered final sale and cannot be returned or exchanged unless they arrive faulty: face masks, bodysuits, swimwear, and earrings. Additionally, any item marked “Final Sale” at the time of purchase is not eligible for return or exchange.

CAN I RETURN OR EXCHANGE AN ITEM I PURCHASED ON SALE?
Yes! Items purchased on sale can be returned within 30 days of delivery for store credit. They must be in original, unworn condition with all tags attached. Final Sale items, as noted above and at the time of purchase, cannot be returned.

CAN I RETURN OR EXCHANGE A GIFT?
Gifted items can be returned for store credit within 30 days of delivery, provided they meet our standard return conditions (unworn, unwashed, with tags attached). To process a gift return, please visit our Returns & Exchanges portal on the glamorouslydresses.com website. You will need the order number from the gift receipt.

WHAT IF MY RETURN IS OUTSIDE THE 30-DAY WINDOW?
We are unable to accept returns or process refunds for items returned more than 30 days after the delivery date. We encourage you to start the return process as soon as you know you would like to return an item.

WHERE IS MY RETURN REFUND?
Please allow 7-10 business days for us to process your return after it is delivered to our warehouse. Once processed, you will receive a confirmation email. The timing of the refund appearing in your account depends on your bank or card issuer’s policies, which can take an additional 5-10 business days. If you have not received your refund after this time, please check with your bank first, then contact us if needed.

MY ITEM IS FAULTY, WHAT ARE MY OPTIONS?
We stand behind the quality of our products. If you believe your item is faulty, please contact our Customer Care team right away with your order number, details of the fault, and clear photographs. We will review the issue and, if confirmed, will offer a replacement, repair, or refund.